Returns And Refunds
Returns and Exchange Policy
Thank you for shopping with us! We hope you are happy with your purchase. If you are not satisfied, we’re here to help with our returns and exchange process.
Returns
- You have 30 days from the date of purchase to return your item(s) for a refund.
- To be eligible for a return, your item(s) must be unused, unworn, and in the original condition with all tags and packaging intact.
- Certain products such as personalized items, clearance items, and gift cards are non-returnable.
- To initiate a return, please contact us at [larzdiditt@gmail,com] with your order number and reason for the return. We will provide you with a return authorization number and return instructions.
- Return Shipping: Customers are responsible for return shipping costs, except if the item is defective or incorrect.
Exchanges
- If you would like to exchange an item for a different size or color, please reach out to us within 30 days of receiving your order.
- The exchanged item(s) must be in the same condition as received, unused, and with tags attached.
- Customers are responsible for return shipping costs on exchanges, unless the item is faulty.
- To initiate an exchange, please contact us at [larzdiditt] with your order number and exchange request. We will send you instructions for the exchange process.
Refunds
- Once your returned item is received and inspected, we will notify you via email regarding the status of your refund.
- If your return is approved, we will process a refund to your original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your bank.
- Shipping charges are non-refundable.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us immediately at [larzdiditt]. We will assist you with a return or exchange and cover the cost of return shipping.
- Please provide photographs of the damaged or incorrect items when contacting us to help expedite the process.
How to Contact Us
For any questions or assistance, feel free to reach out to us at:
- Email: [larzdiditt@gmail.com]
- Website: [larzcollection.store]
Thank you for shopping with us!